Shipping and Exchange Policy
Last updated: June 11, 2026
TidyMonitor is a digital software-as-a-service (SaaS) product providing website and API uptime monitoring and alerts. This policy clarifies how the service is delivered.
1. No Physical Shipping
No physical goods are sold or shipped as part of this service. There is nothing to ship, exchange, or physically return.
2. Service Delivery
Access to the service is provisioned electronically and is available as soon as you sign up (and, for paid plans, as soon as your payment succeeds). You use the service through our web platform at app.tidymonitor.com, with downtime and recovery alerts delivered via email and WhatsApp.
3. Plan Changes
As a digital subscription, physical exchanges do not apply. You can change your plan (upgrade or downgrade) at any time from your account dashboard. For cancellations and refunds, please see our Cancellation and Refund Policy.
4. Contact
For any questions, email us at [email protected].